Privacy Policy

What we collect

When you create an account or place an order we collect your name, email address, phone number and delivery address. When you pay, the payment is handled by our payment partner — we never see or store your full card details.

We also collect basic technical information such as pages viewed and device type, which helps us keep the store fast and fix problems.

Why we use it

To process and deliver your orders, to provide support, to handle replacements and refunds, and to send you order updates. With your consent we may send occasional product news, which you can unsubscribe from at any time.

Who we share it with

Only with the partners needed to fulfil your order: delivery couriers, payment processors and our hosting provider. We never sell your personal information.

How long we keep it

Order records are kept as long as required for tax and warranty purposes. You can ask us to delete your account and associated marketing data at any time.

Cookies

We use essential cookies to keep you signed in and to remember your cart and wishlist. You can clear or block cookies in your browser, though parts of the store may then stop working.

Your rights

You can request a copy of the data we hold about you, ask us to correct it, or ask us to delete it. Write to us through the contact page and we will respond within 30 days.